Session Content

Share powerful insights on leadership, resilience, and teamwork that are guaranteed to motivate and energise our audience.

Biography

Scotty Mills is the highest-ranking black officer in the history of the Royal Marines and led Britain’s Commandos around the world. He shares his lessons of leadership and resilience working as a performance coach in the world of elite sport and business. As an advisor to the FA, he worked closely with Gareth Southgate, Harry Kane, and the England Football Team to help them reach the World Cup semi-final.

Growing up in South London with many hardships, Scotty joined the Royal Marines by chance after ducking into their recruitment office to avoid a downfall. He worked his way up to become a Commando ‘Green Beret’ Officer, leading the Marines on operations around the world. He also acted as Head of Rehab, and Head of Performance throughout his time, supporting recruits who needed retraining, rehabilitation and reintegration and guiding them to peak performance.

Scotty has an international reputation for his ability to use his experience to inspire others and help them overcome their limitations. He continues to work with the nation's top sports teams and Olympic teams to develop innovative leadership, team cohesion and peak performance. His compelling journey highlights the power of human inspiration and his lessons on how to achieve impossible results and how to make a winning team are transferable to any organisation. His book Never Give In draws on his experiences in the Marines and shares how the ‘commando’ way of thinking provides elite performance and helps anyone reach targets and transform their way of thinking.

A world record breaker for leading the Marines to break a long-standing Endurance Marathon World Record, Scotty was selected as an Olympic Flag Bearer at the London 2012 Olympic Games and has dined at Buckingham Palace with the Queen. He was also the recipient of a national award to honour him as the most inspirational serviceman across the entire Armed Forces community.

Session Content

Valuable and engaging insights into branding and marketing, drawing on real-world experience from one of the UK’s most exciting hospitality groups.

Biography

Marcel Khan has worked at a senior level at some of the fastest-growing businesses in one of the most competitive sectors in the country. From how to inspire a workforce to great customer service and making your brand stand out in a crowded market, he looks at the lessons in brand, people and culture from his time with the Five Guys and Nando’s restaurant chains. As the current CEO of The Fulham Shore, Marcel is responsible for the development and expansion of their The Real Greek and Franco Manca brands.

Spending six years as Operations and Brand Development Director for Five Guys Europe, Marcel launched the US’s fastest growing restaurant chain in Europe. He oversaw over 90 restaurants including what would become eight of the company’s best-performing outlets in the world. Before Five Guys he was Regional MD for Nando’s UK for almost a decade where he helped the brand grow from 42 to over 260 sites. He became the company’s top internal management developer and was also closely involved with CSR and community programmes.

In almost 15 years at the top of some of the most distinctive restaurant brands, Marcel has defined how to stay ahead in a notoriously difficult market. His lessons are simple, but can be easily forgotten in the everyday heat of business. At both Nando’s and Five Guys he and his teams were driven to create a culture where everyone felt valued and passionate about what they did. As businesses they marked out where they could compete and focused on being the best in that area, conveying a clear message about what they offered, and ensuring they consistently delivered on that promise.

Marcel actively believes in maintaining a view from the frontline, and would regularly work in restaurants and talk to customers directly about their experience. Customer service was key, as was how the values of the staff were reflected in the brand and the restaurants themselves. He delivers practical insights and advice on how to lead and inspire a team, define and build a brand and culture, and create a competitive advantage.

Session Content

Cybersecurity and the impact this has within business.

Biography

As Chief Information Security Officer at Admiral, Robert brings a wealth of expert knowledge and real-world experience in cybersecurity and business resilience. Drawing on his leadership in a fast-paced, data-driven organisation, he offers practical insights into the challenges businesses face in today’s evolving threat landscape.

In his talk, Robert will explore how organisations can strengthen their security posture while remaining agile and adaptable. He will share strategies for building resilience, managing risk effectively, and staying ahead of emerging cyber threats in an increasingly complex digital world.

Session Content

This session will provide a high-level overview of the latest ESG developments and what they mean for your organisation. We’ll explore key trends shaping the ESG landscape, share practical insights you can apply immediately, and highlight how well-executed ESG initiatives can drive sustainable growth, strengthen resilience, and create long-term value for your business.

Throughout the day, Cheryl will moderate the conference, guiding the conversation, connecting key themes across sessions, and ensuring a dynamic, engaging, and impactful programme for all attendees.